Privacy Policy

This Privacy Policy explains how Siavash Moharramzadeh DBA SIVANA (“SIVANA,” “we,” “us”) collects, uses, and protects information when you visit sivanahq.com or use our services.

Information we collect

We collect information you provide directly — such as your name, business name, email, and phone number when you contact us or sign up — and information generated when our service handles calls on your behalf (such as call records and caller details necessary to book appointments or take messages).

How we use information

• To provide, operate, and improve our services;
• To respond to your inquiries and provide support;
• To send you service-related communications;
• To send SMS messages only where you have given separate, explicit consent (see our SMS Terms).

SMS / text messaging

If you opt in to text messages, we use your number only to send the messages you consented to receive. We do not sell or share your opt-in or phone number with third parties or affiliates for their marketing purposes. You can opt out at any time by replying STOP. See our SMS Terms & Conditions for full details.

How we share information

We do not sell your personal information. We share information only with service providers who help us operate (for example, telephony and hosting providers), under agreements that require them to protect it, or where required by law.

Data security

We encrypt data in transit and at rest and follow data-minimization practices. See our Security & Compliance page for more.

Your choices

You may request access to, correction of, or deletion of your personal information by contacting us. You may opt out of SMS at any time by replying STOP, and marketing emails via the unsubscribe link.

Contact us